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Do you deliver to my address?
Yes, it would be our pleasure to deliver our quality products to your door
everywhere in UK, i.e. England, Scotland and Wales.
We have 2 delivery methods, both to your door, depending on the area you live in :
- COURIER DELIVERY to all above areas, England, Scotland and Wales..
- VANS ROTA DELIVERY.with our own vans to certain areas on certain days once per week. Check the areas and days of our Vans Rota here...
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Do you ship outside of the UK?
We are sorry we don't. We only ship products throughout the UK, i.e. England, Scotland and Wales..
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What is your delivery method and timescale?
We will do our very best to help you.
We have 2 delivery methods:
1. COURIER (throughout the UK):
FROZEN products are EXCLUDED
2. VANS ROTA (certain areas):
ALL products are INCLUDED!
- We deliver ONLY to certain areas on certain days once per week with our own vans. Please place your order.a few days ahead to make sure your order will be ready to dispatch the day the van is coming to your area. Check Our Vans Rota here...
Our aim is to give you the best and fastest service possible. Please make sure that you allow us enough time to prepare and dispatch your order.
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What payment methods do you accept?
You can use any of the cards listed below to pay for your order:
Visa · Visa Debit · Visa Electron · Mastercard · Maestro · American Express
You can also pay your order with Bank transfer or mobile transfer. PayPal also is a safe payment method accepted.
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How can I order?
It is our pleasure to serve you.
You can order easily using our online platform. When you find the products you need, you can add them to cart, login and go through the ordering process. After the order is ready, you will receive an order summary to your email.
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I have placed an order. Can I change an item?
We will do our best to help you.
Please contact us ASAP on 07930 538220 stating your name, order details and the change you would like to make. We will see what we can do.
If the order has been already dispatched we regret it is impossible to make any amendment.
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I would like to visit your store. Where is it located?
You are welcome to our store in Birmingham.
MARIOS MEDITERRANEAN FOODS
Greek and Cypriot Centre,
Magnet Centre, Park Approach,
B23 7SJ Birmingham,
West Midlands, UK.
Tel. 07930 538220
sales@mariosmediterranean.co.uk
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Can I feel secure on your website?
Our website is 100% SSL Secure Transaction, so you can be confident that your payment information is safe and secure.
Our URL begins with “https” instead of just “http” to indicate that it is encrypted. This security is provided by an SSL certificate, which protects sensitive information entered into that site as it travels from the site to a server.
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What is your minimum order amount for free delivery?
The minimum order amount for Free delivery is £75.
Following fees are applied to orders under £75:
- For orders of £50-75 delivery fee is £7
- For orders of £20-45 delivery fee is £12
We don't accept online orders less than £20.
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What is the maximum parcel weight?
1. Courier:
Make sure your parcel weight meets our requirements: Parcels may not weigh more than 20 kg.
2. Van's Rota:
There is no weight limit.
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What is your return policy?
We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an unworn condition with the tags intact within 14 days of delivery for full priced items, and within 7 days of delivery for sale or discounted items. Proof of purchase must be provided for us to process a refund. Any items received in a non-sellable condition will not be accepted.
Please ensure that you return the goods to us intact and in their original packaging.
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My delivery arrived damaged
The packing team at the Marios Mediterranean Foods Ltd personally pack and dispatch all items purchased from the store. This usually ensures that your order will arrive in optimum condition. If you do have a problem, please contact us via email attaching images of the issue so that we can resolve the problem to your complete satisfaction.